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Lucky Shoes selects leading manufacturers that have reputations for quality products. We also strive to give each customer the best experience we can. If you'd like to leave us a glowing review we welcome that. If you want to vent about and experience or a product, you can do that here too but we would prefer you contact us directly HERE, so that we can help resolve the issue in a positive manner.
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Lucky Shoes Akron Fairlawn
4.4
194 reviews on
AI Summary
Based on 194 reviews

Exceptional Customer Service: Multiple reviews highlight the knowledgeable and attentive staff who provide personalized assistance to help customers find the perfect shoes for their needs;

High-Quality and Comfortable Products: Customers consistently mention the comfort and quality of the shoes, with many expressing satisfaction with their purchases as they feel great to wear;

Quick and Efficient Service: Positive remarks about fast shipping and prompt service in-store are prevalent, leading to a hassle-free shopping experience.

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Joanne Buchanan_image
Joanne Buchanan
2 weeks ago
Verified
I was so happy to find MAGO sneakers at Lucky Shoes! They are so comfortable and made so well! I was on an “ all in” internet search after a pair I had worn out needed replacement. My local shoe store no longer carried them! I was thrilled to have found this company. They arrived so quickly!
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Tara Roberts_image
Tara Roberts
8 months ago
Verified
Today I walked into Lucky Shoes in Fairlawn for the very 1st time ever. I was greeted by Eva. When I say that she was absolutely fantastic, I can not give enough praise to her. The moment I told her I am in nursing, she knew exactly my needs and she went to work on measuring my feet, finding me the perfect shoes for those long 8,12, & 16 hour shifts. Not only that but she was quite educated and taught me a few things. She also brought over a pair of recovery shoes for at the end of my shifts as she knew the pain I go through. I am so beyond happy with my experience with Eva today. I will most definitely be going back in the future. I cannot recommend her enough to anyone who has any needs for shoes or would like a little bit of education on their feet and conditions of the foot. She definitely knows her stuff! Thank you again so very much Eva, you are absolutely amazing!
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RAN Z_image
RAN Z
2 months ago
Verified
Had a great experience! Donna was extremely helpful, very knowledgeable, and did not rush me to make decision. Tried on quite a few shoes, and found a very comfortable New Balance pair of shoes. I feel like I'm walking on marshmallows 😃 Great service, thank you, Donna!
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Lisa Lowe_image
Lisa Lowe
3 months ago
Verified
Eli at Lucky Shoes gave me the best service! He brought me several options in my size, laced them up, and helped me try them on. Great old-fashioned customer service—highly recommend!
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Vonne K._image
Vonne K.
5 months ago
Verified
I went to Vionics they have a nice selection of shoes, at the time I went the season was in change so a lot was on clearance to make way for spring and summer. I had the pleasure of meeting Norma! She's an Amazing Gem! I haven't gotten help with shoes this attentively ever! Sadly the shoes didn't work out for me, since my feet have been swollen. When better, I will still go back to see Norma 🥰
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Rebecca Rodriguez_image
Rebecca Rodriguez
6 months ago
Verified
My first time ordering from Lucky and it was perfect! The price was great, the shipping was so fast, and free, and the shoes are BEAUTIFUL and so comfortable. Will definitely look to order from here again. Love to support the small businesses :)
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Emily C_image
Emily C
5 months ago
Verified
I 'limped' into the store and Chuck had me leaving in so much less discomfort! He took the time to listen to my symptoms. His understanding of what he does is basically 'medical in understanding' and explanation! I cannot say enough about this shopping experience and here I am one day later feeling like a new person!
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