Frequently Asked Questions
We recommend having both of your feet measured at every visit. Even if you think you know your shoe size, your measurements may surprise you, as your foot size and width can change as you age. Shoe sizes vary by style and brand, as shoe sizes are not standardized. Learn more about finding your proper shoe fit, and visit us in-store to be measured.
Yes, we do! Kids outgrow their shoes quickly, so we recommend measuring their feet every visit, regardless of their age. Our fit specialists will help match their little feet to the right size and style to support healthy foot development. Shoe sizes vary by style and brand, as shoe sizes are not standardized.
We do not offer shoe repair services.
Shipping & Returns
Your online order will typically ship within 24 hours, only on business days. With ground shipping, most orders will arrive within three to five business days. We also offer two-day overnight shipping. Read our shipping policy.
We do offer returns for items purchased directly from Stride Rite, New Balance and Vionic with the option of an exchange or in-store credit. We do not offer returns on any other items not purchased from our store locations or our website.
Yes, we offer variety of shoes to help you alleviate foot pain and common foot health conditions. Explore our shoes online and visit our stores for a professional shoe fitting.